Homeowners can request chimney inspections, sweeping, cleaning, masonry repair, repointing, crown service, cap replacement, flashing repair, leak evaluation, liner-related service, waterproofing, and related fireplace assistance. Availability depends on the property and system.

Industry guidance recommends inspecting chimneys, fireplaces, and vents at least once a year, with cleaning, maintenance, or repairs completed when necessary. The appropriate inspection scope depends on the system, use history, changes, and condition.

No. Annual inspection and annual cleaning are not the same thing. Cleaning should be based on the type and amount of deposits, system use, fuel, access, and inspection findings.

Possible sources include the chimney crown, cap, flashing, mortar joints, porous masonry, roof connection, or nearby roofing components. More than one source may contribute to the same visible leak.

Common signs include cracked or missing mortar, open joints, loose brick, spalling, surface flaking, staining, leaning, and visible movement. These conditions should be evaluated before a repair method is selected.

Moisture, snow, freezing temperatures, thawing, and wind-driven precipitation can contribute to masonry and component deterioration. The extent of damage also depends on chimney construction, materials, exposure, maintenance, and existing condition.

Possible causes include soot, creosote, moisture, debris, animal activity, airflow changes, and pressure differences inside the home. Cleaning may help some odor concerns, but the likely source should be evaluated.

Request an evaluation if the crown has visible cracks, gaps, missing material, staining, poor drainage, or recurring moisture around the chimney. A damaged crown may expose masonry to additional water.

Yes. Separated, damaged, or improperly installed flashing can contribute to water entry. However, crown, cap, masonry, roof, and other conditions may create similar symptoms.

Sweeping removes applicable soot, creosote, ash, and accessible debris within the agreed service scope. The method depends on the chimney, fireplace, appliance, access, and type of deposits.

Stop using it when smoke enters the room, a blockage is suspected, a chimney fire may have occurred, a carbon monoxide alarm activates, or another potentially unsafe condition exists. Request professional evaluation before resuming use.

Chimney Crickets offers liner-related evaluation and service. The appropriate inspection depends on the chimney system, liner material, connected appliance, access, and reported concern.

Photos may show visible cracks, staining, missing components, or exterior deterioration. They usually cannot confirm concealed flashing, full flue conditions, attachment points, or every source of water entry.

Chimney Crickets accepts service requests for properties throughout Minneapolis. Submit the exact address or call to confirm availability for the property and requested service.

Provide the property address, chimney or fireplace type, requested service, visible symptoms, approximate service history, and any recent changes in performance. Photos can be included when they can be obtained safely.

Some installations or alterations may require a permit or appropriately licensed trade. Requirements depend on the work and connected appliances, so project-specific requirements should be confirmed with the City of Minneapolis.

No. Submitting the form begins the service-request process. Chimney Crickets must review the information and contact the homeowner to confirm availability and scheduling.